8)
| Any deposit made by the applicant, customer or any other person to the utility (less any lawful deductions), or any sum the utility is ordered to refund for utility service that has remained unclaimed for one year after the utility has made diligent effort to locate the person who made such deposit or the heirs of such person, shall be presumed abandoned and may be transferred to the utility’s operating fund. |
9)
| A deposit may be used by the utility to cover any unpaid balance following disconnection of service. |
10)
| In no event shall services be provided to any customer who is a renter or contract purchaser, unless the owner of the real estate signs the application and agrees to be responsible for any service rendered to the property in the event that the renter or contract purchaser fails to pay the charges rendered for service. The owner of a property may require a co-signor on utility accounts for renters, who shall sign the application and provide name and contact information to the Clerk-Treasurer’s Office of the City of Auburn. The co-signor shall sign the appropriate forms with the City of Auburn that shall jointly bind the individual for any past due accounts on said property. The City shall make efforts to pursue collection of past due accounts from the customer and the co-signor before pursuing the owner of the property. Notice of the past due account shall also be made to the owner of the property being served before taking legal action. All demands for payments for past due accounts made shall be copied to the property owner and the owner shall be made aware that failure by the customer and/or co-signor to pay the account may result in legal action against the customer, co-signor and the owner jointly in a Court of competent jurisdiction. The owner of the real estate shall have ultimate responsibility for all past due accounts. |
11)
| The utility may require current customers to maintain a deposit equivalent to one-sixth (1/6th) of the properties annual billing but not less than $50.00 if the customer has been mailed a disconnect notice for two (2) consecutive months or any three (3) months within the preceding twelve (12) month period, or when the service has been disconnected. In cases where the deposit is required as a result of a disconnection for nonpayment, full payment of the deposit will be required prior to restoration of service. |
12)
| Any deposit will be refunded promptly, along with a statement accounting for each transaction involving the deposit, upon successful termination of services between the customer and the City of Auburn. |
a.
| The name of the customer. |
b.
| The current address of the customer so long as there exists an active account with the utility in the same name. |
c.
| The name of the owner of the property. |
d.
| The current address of the owner of the property. |
e.
| The name of the co-signor. |
f.
| The current address of the co-signor so long as there exists a current account with the customer and the utility department. |
g.
| The amount of the deposit. |
h.
| The date of the receipt of the deposit. |
15)
| Each customer shall be provided a receipt from the utility at the time the deposit is paid. |
16)
| Any deposit made by the applicant, customer, or any other person to the utility (less any lawful deductions) or any sum which the utility is ordered to refund for utility service, which has remained unclaimed for one (1) year after the utility has made diligent efforts to locate the person who made the deposit or the heirs of the person, will be presumed abandoned and may be transferred to the utility’s operating fund. |
17)
| A deposit may be used by the utility to apply toward any unpaid balance following disconnection of service provided, however, any surplus may be returned to the customer. In instances where the deposit is used to pay arrearages, the utility shall require a new deposit to replace that applied to the unpaid balances before service is restored. |
18)
| The procedure for taking legal action on past due accounts shall be as follows: |
a.
| At all times, owners, customers and co-signors shall have access to all account information upon request. |
b.
| Upon a disconnect notice being issued a duplicate of said notice shall be sent by regular U.S. Mail to the co-signor and/or owner of the property involved. No disconnection shall take place until proper notice has been given to all relevant parties. |
c.
| After disconnection and before any legal action is taken a demand letter shall be sent requesting that the account be made current within ten (10) days. |
d.
| Should the account not be made current within ten (10) days, the City of Auburn shall then take action against the customer, the co-signor, and the property owner in a competent court of law in an effort to recover the unpaid utility services. |
e.
| Any judgment rendered shall act as a judgment on the real estate until said time that the amount is paid by the account holder. |
a.
| Has been employed by his or her present employer for two (2) years; |
b.
| Has been employed by his or her present employer for less than two (2) years, but has been employed by only one (1) other employer during the past two (2) years; or |
c.
| Has been employed by the present employer for less than two (2) years and has no previous employment due to recently graduating from a school, university, or vocational program or being discharged from military service. |
d.
| The applicant either owns or is buying his or her home, or is renting a home or an apartment and has occupied the premises for more than two (2) years. |
e.
| The applicant has credit cards, charge accounts, or has extended credit by a bank, commercial concern, or individual unless a credit check shows that the applicant has been in default on any such account more than twice within the last twelve (12) months. |
7)
| Each customer shall be provided with a receipt from the utility at the time his or her deposit is paid. The utility shall provide a reasonable method by which a customer who is unable to locate his or her receipt may establish that he or she is entitled to a refund of the deposit. |
8)
| Any deposit made by the applicant, customer or any other person to the utility (less any lawful deductions), or any sum the utility is ordered to refund for utility service that has remained unclaimed for one (1) year after the utility has made diligent effort to locate the person who made such deposit or the heirs of such person, shall be presumed abandoned and may be transferred to the utility’s operating fund |
9)
| A deposit may be used by the utility to cover any unpaid balance following disconnection of service. |
10)
| In no event shall services be provided to any customer who is a renter or contract purchaser, unless the owner of the real estate signs the application and agrees to be responsible for any service rendered to the property in the event that the renter or contract purchaser fails to pay the charges rendered for service. The owner of a property may require a co-signor on utility accounts for renters, who shall sign the application and provide name and contact information to the Clerk-Treasurer’s Office of the City of Auburn. The co-signor shall sign the appropriate forms with the City of Auburn that shall jointly bind the individual for any past due accounts on said property. The City shall make efforts to pursue collection of past due accounts from the customer and the co-signor before pursuing the owner of the property. Notice of the past due account shall also be made to the owner of the property being served before taking legal action. All demands for payments for past due accounts made shall be copied to the property owner and the owner shall be made aware that failure by the customer and/or co-signor to pay the account may result in legal action against the customer, co-signor and the owner jointly in a Court of competent jurisdiction. The owner of the real estate shall have ultimate responsibility for all past due accounts. |
11)
| The utility may require current customers to maintain a deposit equivalent to one-sixth (1/6th) of the properties annual billing but not less than $50.00 if the customer has been mailed a disconnect notice for two (2) consecutive months or any three (3) months within the preceding twelve (12) month period, or when the service has been disconnected. In cases where the deposit is required as a result of a disconnection for nonpayment, full payment of the deposit will be required prior to restoration of service. |
12)
| Any deposit will be refunded promptly, along with a statement accounting for each transaction involving the deposit, upon successful termination of services between the customer and the City of Auburn. |
13)
| The procedure following a customer request for termination of service is as follows: |
| | |
a.
| The name of the customer. |
b.
| The current address of the customer so long as there exists an active account with the utility in the same name. |
c.
| The name of the owner of the property. |
d.
| The current address of the owner of the property. |
e.
| The name of the co-signor. |
f.
| The current address of the co-signor so long as there exists a current account with the customer and the utility department. |
g.
| The amount of the deposit. |
h.
| The date of the receipt of the deposit. |
15)
| Each customer shall be provided a receipt from the utility at the time the deposit is paid. |
16)
| Any deposit made by the applicant, customer, or any other person to the utility (less any lawful deductions) or any sum which the utility is ordered to refund for utility service, which has remained unclaimed for one (1) year after the utility has made diligent efforts to locate the person who made the deposit or the heirs of the person, will be presumed abandoned and may be transferred to the utility’s operating fund. |
17)
| A deposit may be used by the utility to apply toward any unpaid balance following disconnection of service provided, however, any surplus may be returned to the customer. In instances where the deposit is used to pay arrearages, the utility shall require a new deposit to replace that applied to the unpaid balances before service is restored. |
18)
| The procedure for taking legal action on past due accounts shall be as follows: |
| | |
a.
| At all times, owners, customers and co-signors shall have access to all account information upon request. |
b.
| Upon a disconnect notice being issued a duplicate of said notice shall be sent by regular U.S. Mail to the co-signor and/or owner of the property involved. No disconnection shall take place until proper notice has been given to all relevant parties. |
c.
| After disconnection and before any legal action is taken a demand letter shall be sent requesting that the account be made current within ten (10) days. |
d.
| Should the account not be made current within ten (10) days, the City of Auburn shall then take action against the customer, the co-signor, and the property owner in a competent court of law in an effort to recover the unpaid utility services. |
e.
| Any judgment rendered shall act as a judgment on the real estate until said time that the amount is paid by the account holder. |